• Why is signature confirmation required?

To avoid packages being lost or stolen and to ensure your order arrives at the correct destination.

  • Once order is placed about how long will it take for me to receive my hair or apparel?

Anticipate your hair being delivered to you within 5-7 business days. Except on holidays where shipping can take longer.

  •   Does PureVanity ship internationally?

Yes, PureVanity ships worldwide

  • Can I pick my order up?

No, not at this time. All orders are placed via our website and will be shipped to you.

  • Once order is placed when will my hair or apparel be processed & shipped?

Your order will be processed & shipped within 48 hours of your payment. Please NO REFUNDS on all items that have been processed & shipped No exceptions. For more information feel free to email us at teampurevanity@gmail.com

If you placed an order and want to make a change IMMEDIATELY email us at teampurevanity@gmail.com.