• Why is signature confirmation required?

To avoid packages being lost or stolen and to ensure your order arrives at the correct destination. PureVanity is not responsible for lost or stolen packages.

  • Once order is placed about how long will it take for me to receive my hair or apparel?

Anticipate your hair being delivered to you within 5-7 business days. Except on holidays where shipping can take longer.

  •   Does PureVanity ship internationally?

Yes, PureVanity ships worldwide

  • Can I pick my order up?

No, not at this time. All orders are placed via our website and will be shipped to you.

  • Once order is placed when will my hair or apparel be processed & shipped?

Your order will be processed & shipped within 48 hours of your payment. Please NO REFUNDS on all items that have been processed & shipped No exceptions. For more information feel free to email us at Iheartpurevanity@gmail.com

If you placed an order and want to make a change IMMEDIATELY email us at Iheartpurevanity@gmail.com